Terms of Service
Last Updated: March 2026
Acceptance of Terms
By accessing or using thecbdstorecompany.com ("the Site"), operated by The CBD Store ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the Site or make any purchases. Your continued use of the Site constitutes acceptance of these terms.
Age Requirement
You must be at least 21 years of age to use this Site and purchase our products. By using the Site, you represent and warrant that you are at least 21 years old. We reserve the right to cancel any order or account if we have reason to believe the user is under 21.
Our Products
The CBD Store sells hemp-derived CBD wellness products, including oils, gummies, topicals, pet products, vape products, and other wellness supplements. Please understand:
- All of our products are derived from hemp and contain no more than 0.3% THC in compliance with federal law (or applicable limits under the 2025 Hemp Act)
- Our products are not marijuana and are legal under federal law
- Our products are wellness supplements, not medicine — they are not intended to diagnose, treat, cure, or prevent any disease
- Results may vary from person to person
- We recommend consulting your healthcare provider before starting any CBD regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition
FDA Disclaimer: These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
Pricing & Availability
- All prices are listed in U.S. dollars and are subject to change without notice
- Product availability is not guaranteed — items may sell out or be discontinued at any time
- We reserve the right to limit quantities on any order
- In the event of a pricing error, we reserve the right to cancel the order and notify you
- Promotional offers, discount codes, and sales may be modified or discontinued at our discretion
Orders & Payment
- By placing an order, you are making an offer to purchase — we reserve the right to accept or decline any order for any reason
- We may cancel orders due to product unavailability, pricing errors, suspected fraud, or other issues
- Payment is processed securely by our payment processor, Authorize.net — we do not store your credit card information on our servers
- You agree to provide accurate and complete payment information
- Colorado sales tax is applied based on your shipping address
Shipping & Delivery
- Standard shipping: $10 flat rate on all orders
- Free shipping: on orders over $50
- Free local delivery: available for Loveland, CO addresses
- Shipping times are estimates and not guaranteed — we are not responsible for delays caused by carriers or circumstances beyond our control
- You are responsible for providing an accurate shipping address — we are not liable for packages delivered to an incorrect address you provided
- It is your responsibility to know whether CBD products can legally be shipped to your state or jurisdiction
Returns & Refunds
Your satisfaction matters to us. If you have an issue with your order, please contact us and we will do our best to make it right.
- To request a return or refund, contact us at Loveland@theCBDstoreCompany.com or call (970) 966-7939
- Opened or used products may not be eligible for a full refund
- We reserve the right to refuse returns at our discretion
Account Responsibilities
- You are responsible for maintaining the security of your account credentials — do not share your password
- You agree to provide accurate, current, and complete information when creating an account or placing an order
- You are responsible for all activity that occurs under your account
- If you believe your account has been compromised, contact us immediately
- We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity
Intellectual Property
All content on this Site — including text, images, logos, product descriptions, blog posts, graphics, and design — is the property of The CBD Store or its content suppliers and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on this Site without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law:
- The CBD Store and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of our products
- Our total liability to you for any claim arising from these terms or your use of the Site shall not exceed the amount you paid for the specific product or order in question
- We are not responsible for any adverse reactions to our products — use all products as directed and consult your healthcare provider if you have concerns
- The Site is provided "as is" and "as available" without warranties of any kind, express or implied
Indemnification
You agree to indemnify and hold harmless The CBD Store, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising out of your use of the Site, violation of these terms, or violation of any law or rights of a third party.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any legal disputes arising from these terms or your use of the Site shall be resolved in the courts of Larimer County, Colorado.
Changes to These Terms
We may update these Terms of Service from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated terms. We encourage you to review these terms periodically.
Contact Us
If you have any questions about these Terms of Service, reach out to us:
- Email: Loveland@theCBDstoreCompany.com
- Phone: (970) 966-7939
- Address: 657 E. Eisenhower Blvd., Loveland, CO 80537