Privacy Policy

The CBD Store ("we," "us," or "our") operates thecbdstorecompany.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you use our site, we may collect the following information:

• Account information — your name, email address, phone number, and password when you create an account
• Shipping and billing address — to fulfill and deliver your orders
• Payment information — credit card and billing details are processed securely by our payment processor (Authorize.net) and are never stored on our servers
• Order history — records of your purchases, including products, quantities, and totals
• Browsing data — cookies, localStorage data, and basic analytics about how you use our site (pages visited, time spent)
• Communication data — messages you send through our contact form or email

How We Use Your Information

• Order fulfillment — processing, shipping, and tracking your orders
• Customer communication — sending order confirmations, shipping updates, and responding to your questions
• Marketing — sending email campaigns about new products, promotions, and wellness tips (opt-in only, and you can unsubscribe at any time)
• Improving our services — understanding how customers use our site so we can make it better
• Account management — maintaining your account, saved addresses, and preferences
• Legal compliance — meeting tax, regulatory, and legal obligations

Information Sharing

We do not sell your personal data. We only share your information with trusted third parties who help us run our business:

• Payment processor (Authorize.net) — to securely process your payments
• Shipping carriers — to deliver your orders
• Email service (Resend) — to send transactional and marketing emails
• Analytics — to understand site usage and improve our services

We may also share information when required by law, such as in response to a subpoena or legal process.

Cookies & Local Storage

Our site uses cookies and browser localStorage for the following purposes:

• Age verification — remembering that you confirmed you are 18 or older
• Cart data — saving your shopping cart between visits (stored for 7 days)
• Login sessions — keeping you signed in to your account
• Preferences — remembering your settings and choices

You can clear cookies and localStorage through your browser settings at any time, though this may require you to re-verify your age and sign in again.

Data Retention

• Order records — kept for tax and legal purposes as required by law
• Customer accounts — maintained until you request deletion
• Marketing preferences — we honor unsubscribe requests immediately and keep a record of your opt-out to ensure we don't email you again

Your Rights

You have the right to:

• Access your personal data — request a copy of the information we have about you
• Correct your data — update inaccurate or incomplete information
• Delete your data — request that we remove your personal information from our systems
• Opt out of marketing — every marketing email includes an unsubscribe link, or you can update your preferences in your account settings

To exercise any of these rights, contact us at Loveland@theCBDstoreCompany.com.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know — you can request details about the personal information we collect and how we use it
• Right to delete — you can request that we delete your personal information
• Right to opt out of sale — we do not sell your personal information to third parties, so there is nothing to opt out of
• Non-discrimination — we will not discriminate against you for exercising your CCPA rights

Children's Privacy

Our website is intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

Security

We take the security of your personal information seriously:

• Our site uses SSL encryption to protect data in transit
• Payment processing is handled securely by Authorize.net — we never store your credit card numbers on our servers
• Access to customer data is restricted to authorized personnel only

While no method of online transmission is 100% secure, we work to protect your information using commercially reasonable measures.

Contact Us

If you have any questions about this Privacy Policy or your personal data, reach out to us:

• Email: Loveland@theCBDstoreCompany.com
• Phone: (970) 966-7939
• Address: 657 E. Eisenhower Blvd., Loveland, CO 80537

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.